Refunds and cancellation
Last updated 6 August 2026
This is a working draft written to be complete enough for payment-processor review. Read it against how the product actually behaves and revise before launch — you are the one with the legal background here.
Before your bracelet ships
Full refund, no questions, any time before your items enter engraving. Email hello@wearabledocs.com.
After it ships — 30 days
Return the bracelet and card within 30 days of delivery for a full refund of the $149. Items are engraved to order, so we ask that you return them; we do not require original packaging.
If it arrives damaged or wrong
We replace it at our cost, and you keep the original. Tell us within 30 days.
If the code does not scan
We replace the item free, for the life of your subscription. Scan reliability on engraved metal is the hardest part of this product and we would rather replace it than have you carry something that does not work.
Annual renewal
We email you 14 days before each $39 renewal. Cancel any time before it charges and you are not billed. If you cancel within 14 days after a renewal charge, we refund it in full.
What cancelling does
Your page stops resolving and your document is deleted within 30 days. Download your document first — we cannot recover it afterward. Your bracelet and card are yours to keep, but the code will no longer show a directive.
How to cancel
Email hello@wearabledocs.com from your account address, or use the cancel link in your account. No phone call, no retention script.